2. Focus Is On The Past, Not The Future
Know That Resistance To Change Is High
In business there is a great emphasis given to maintaining the status quo. This is one of the main reasons that there is a high resistance to change.
That is a backward use of information or a RETROSPECTIVE VIEW. On the contrary, Creative Thinking is PROACTIVE, that is interested in where an idea might lead to, this is a forward use of information or PROGRESSIVE VIEW. This trait of Logic makes it work against us when we are trying to be innovative and come up with a new idea or method.
Magnetized To The Past
When we use Logic there are times it spirals us into patterns from our past and holds us back from discovering the possibilities of the future. As we spiral, the patterns of the past become more and more entrenched making it harder and harder to break free from them. This is part of the reason that so many change programs fail. People like the status quo as it means they don’t have to start over and learn new things like new procedures and policies.
Major resistance to change often arises when the rate of change becomes too fast. Change driven at a fast pace is very challenging and is a main cause of turbulence with staff. Sometimes higher levels of management will implement important changes without realizing that there have just been major upheavals delivered by the efficiency initiatives of lower level managers and supervisors. This will really strain the ability of staff to cope with change.
Make Staff Part of The Solution To Change
The way to break free of many of the problems of change is to arm staff with tools to assist them to cope. Creative thinking tools can be part of the solution. They provide us with a strong provocation which jerks us away from old patterns. Super simple creative tools can drive us to a very disciplined approach which is the key to making us work more effectively. When looking for a simple way to be more innovative try choosing a random word to help your team make new associations which are very effective and assist them to break free from old patterns. Try it out for yourself to see how useful it can be.
Ask staff to help build part of the solution. This will deliver much greater engagement to any changes that need to be delivered. That will really help staff get behind the changes rather than fight against them. It will make a world of difference and may just make the difference between a success or failure with the program. This does not mean that staff must assist in designing the program (which would be great if possible) but that they have some input in the best way to implement the program. As well as ways to smooth over the path to make implementation simpler and easier for staff. Remember acceptance by staff is the key to making any program not only work but work well and achieve the full potential.
Turning Staff Into Advocates
One of the keys would be to make sure staff are all trained well in the changes. This could include a buddy system where slower learners are paired up with fast learners. A second level to this is to carry the buddy system on once training has finished. Then back on the job pair the buddies up again for the first few shifts to make sure things learned in training are carried through onto the job. Once slow learners have mastered the changes, they will then become some of the best advocates for the changes.
There are stacks of other creative tools that one could choose from that will provide similar provocation to move away from current thinking (or patterns of the past). It is handy to have a range of creative thinking tools that deliver in different areas of our work. These are all designed to break through limitations of logical thinking in diverse situations. Creative thinking tools act like a template in that they are part of the solution (already created) and focus and guide our efforts so that we can become more productive.
The other fatal trap of logical thinking will be covered in another post soon.